alexuk
Senior Member
- Joined
- Jan 30, 2011
I sent my 60csx back to garmin for repair on 31 January by EMS to Taiwan as it had some problems again.
Switching itself off, resetting and not recording tracks.
EMS cost about 500bt
They repaired it almost 2 years ago, actually they just put a new one in the post for me, same as they did this time.
Seeems like Chinese new year was about 10 feb, garmin say they had 9 days off for new year.
So I got an email from them on 20 Feb to say the gps was to be sent that day, and got it yesterday, 22nd feb.
I had to pay DHL 566baht, 352bt duty and 200bt DHL handling fee.
This was on top of the standard $110 repair fee and$35 shipping that Garmin Asia charge.
Looks like they would have received it by 3rd feb, and decided to keep it hanging around a week before they went for their 9 days new year.
In total, about $175 and over 3 weeks to get it back
Switching itself off, resetting and not recording tracks.
EMS cost about 500bt
They repaired it almost 2 years ago, actually they just put a new one in the post for me, same as they did this time.
Seeems like Chinese new year was about 10 feb, garmin say they had 9 days off for new year.
So I got an email from them on 20 Feb to say the gps was to be sent that day, and got it yesterday, 22nd feb.
I had to pay DHL 566baht, 352bt duty and 200bt DHL handling fee.
This was on top of the standard $110 repair fee and$35 shipping that Garmin Asia charge.
Looks like they would have received it by 3rd feb, and decided to keep it hanging around a week before they went for their 9 days new year.
In total, about $175 and over 3 weeks to get it back